Service & Support
Customer Support (CSRs) – Overwraps delivers customer-specific, tailored service. We assign a Customer Service Representative and back-up Reps to each of our customers. Like you, we value communication and responsiveness and we believe it is critical to building a lasting relationship.
Field Technical Support – Overwraps can provide Field Tech Support and Packaging Equipment Maintenance Programs to optimize productivity at the interface of film and equipment. Our ongoing support programs ensure film and equipment are optimally matched and packaging systems are well maintained and calibrated.
Press Approvals – We welcome your team to our facility for press approvals on new items. Overwraps press supervisors will make sure you love the finished product.
Graphics & Prepress Support – Our full-service graphics and prepress department provide you with the benefits of better consistency, quicker turn around on graphics and press-friendly designs that guarantee optimum print.